Frequently Asked Questions
Everything you need to know about your Lightforce shopping experience.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our fits vary between 'Standard' and 'Oversized', we recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is Lightforce's shipping policy?
We offer standard shipping (5-7 business days) and express shipping (1-3 business days). Orders over $100 qualify for free standard shipping. Once your order ships, you will receive a tracking link via email.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have the original tags attached. Simply visit our Returns Portal to start your request.
Are your materials sustainably sourced?
At Lightforce, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainable materials by 2025.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team. After that window, the order cannot be changed, but you may return it once received.